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Some Capitol rioters try to profit from their Jan. 6 crimes

Facing prison time and dire personal consequences for storming the U.S.
Capitol, some Jan. 6 defendants are trying to profit from their participation in the deadly riot, using it as
a platform to drum up cash, promote business
endeavors and boost social media profiles.

A Nevada man jailed on riot charges asked his mother to contact publishers for a book he was
writing about «the Capitol incident.» A rioter from Washington state helped his father hawk clothes and
other merchandise bearing slogans such as «Our House» and images of the Capitol building.
A Virginia man released a rap album with riot-themed
songs and a cover photograph of him sitting on a police vehicle outside
the Capitol on Jan. 6, 2021.

Those actions are sometimes complicating matters for defendants when they face judges at sentencing as prosecutors point to the
profit-chasing activities in seeking tougher punishments.
The Justice Department, in some instances, is trying to claw back money
that rioters have made off the insurrection.

In one case, federal authorities have seized tens of thousands of dollars from a defendant who sold his footage from Jan. 6.
In another case, a Florida man’s plea deal allows the U.S.
government to collect profits from any book he gets published over the next five
years. And prosecutors want a Maine man who
raised more than $20,000 from supporters to surrender some of
the money because a taxpayer-funded public defender is
representing him.

Many rioters have paid a steep personal price
for their actions on Jan. 6. At sentencing, rioters often ask for leniency on the
grounds that they already have experienced severe consequences for their crimes.

___

More US lawmakers visit Taiwan 12 days after Pelosi trip

TAIPEI, Taiwan (AP) — A delegation of American lawmakers arrived in Taiwan on Sunday,
just 12 days after a visit by U.S. House Speaker Nancy Pelosi that prompted China to launch days of threatening
military drills around the self-governing island that
Beijing says must come under its control.

The five-member delegation, led by Democratic Sen. Ed Markey
of Massachusetts, will meet President Tsai Ing-wen and other
officials, as well as members of the private sector, to discuss shared interests
including reducing tensions in the Taiwan Strait and investments in semiconductors.

China responded to Pelosi´s Aug. 2 visit by sending missiles, warships and warplanes into the seas and skies
around Taiwan for several days afterward. The Chinese government objects to Taiwan having any official contact with foreign governments, particularly with a
high-ranking congressional leader like Pelosi.

A Taiwanese broadcaster showed video of a U.S. government plane
landing about 7 p.m. Sunday at Songshan Airport in Taipei,
the Taiwanese capital. Four members of the delegation were on the plane.

Markey met with South Korean President Yoon Suk Yeol earlier Sunday in South
Korea before arriving in Taiwan on a separate flight at Taoyuan International Airport, which also serves Taipei.
Markey, who chairs the Senate Foreign Relations East Asia,
Pacific, and International Cybersecurity
Subcommittee, and members of the delegation will reaffirm the United States´ support for Taiwan.

___

Salman Rushdie ‘on the road to recovery,’ agent says

MAYVILLE, N.Y. (AP) — Salman Rushdie is «on the road to recovery,» his agent confirmed Sunday, two days after the
author of «The Satanic Verses» suffered serious injuries
in a stabbing at a lecture in New York.

The announcement followed news that the lauded writer was removed from a ventilator
Saturday and able to talk. Literary agent Andrew Wylie cautioned that although
Rushdie’s «condition is headed in the right direction,» his recovery would be long.
Rushdie, 75, suffered a damaged liver and severed nerves in an arm and
in an eye that he was likely to lose, Wylie had previously said.

«Though his life changing injuries are severe, his usual feisty & defiant sense of humour remains intact,» Rushdie’s son Zafar Rushdie
said in a Sunday statement that stressed the author remained in critical condition. The family
statement also expressed gratitude for the «audience members who bravely leapt to his defence,»
as well as police, doctors and «the outpouring of love and support.»

Hadi Matar, 24, of Fairview, New Jersey, pleaded not guilty Saturday to
attempted murder and assault charges in what a prosecutor called «a targeted, unprovoked, preplanned attack» at western New York’s Chautauqua Institution, a nonprofit education and retreat center.

The attack was met with global shock and outrage, along with praise for the man who,
for more than three decades — including nine years in hiding under the
protection of the British government — has weathered death threats
and a $3 million bounty on his head over «The Satanic Verses.»

___

Police: Man killed himself after ramming US Capitol barrier

WASHINGTON (AP) — A man drove his car into a barricade near the U.S.
Capitol early Sunday and then began firing gunshots in the air before fatally shooting himself, according to police, who said he did not seem to be
targeting any member of Congress.

The incident happened just before 4 a.m.
at a vehicle barricade set at East Capitol Street NE and 2nd Street SE in Washington.

It comes at a time when law enforcement authorities across the country are facing an increasing number of threats and federal officials have warned about the
potential of violent attacks on government buildings in the days since the FBI´s search of former President Donald Trump´s Mar-a-Lago estate in Florida.

The attack is reminiscent of an incident when a man drove
a vehicle into two Capitol Police officers at a checkpoint in April
2021, killing an 18-year veteran of the force.
And many on Capitol Hill remain on edge after supporters of the then-president stormed the Capitol on Jan. 6, 2021.

Authorities said the man, identified as Richard A.
York III, 29, of Delaware, crashed into the barricade and that as he was getting out of the car, the
vehicle became engulfed in flames. The man then opened fire, firing several shots into the air as police approached.

___

School shooter’s brain exams to be subject of court hearing

FORT LAUDERDALE, Fla. (AP) — A defense mental health expert in the penalty
trial of Florida school shooter Nikolas Cruz can pinpoint when he realized
the 23-year-old mass murderer still has «irrational thoughts»
— the two were making small talk when Cruz began describing plans for an eventual life outside prison.

Wesley Center, a Texas counselor, said that happened last year at the Broward County jail as he fitted Cruz’s
scalp with probes for a scan to map his brain. The defense
at hearings this week will try to convince Circuit Judge Elizabeth Scherer that Center and other experts should be allowed to testify at Cruz’s ongoing trial about what their tests showed, something the prosecution wants
barred.

«He had some sort of epiphany while he was in (jail) that would focus his thoughts on being able to help people,» transcripts show
Center told prosecutors during a pretrial interview this year.
«His life’s purpose was to be helping others.»

Cruz, of course, will never be free. Since his arrest about an hour after he murdered 14 students
and three staff members at Parkland’s Marjory Stoneman Douglas High School
on Feb. 14, 2018, there has never been any doubt his remaining
years would be behind bars, sentenced to death or life without parole.
Surveillance video shows him mowing down his victims with an AR-15-style semiautomatic rifle and he confessed,
eventually pleading guilty in October.

Prosecutors made their argument for death to the seven-man, five-woman jury and 10 alternates over three weeks, resting their case Aug.
4 after the panel toured the still-bloodstained, bullet-pocked classroom
building where the massacre happened.

___

Fire at Cairo Coptic church kills 41, including 15 children

CAIRO (AP) — A fire ripped through a packed Coptic Orthodox church during morning services in Egypt´s capital on Sunday, quickly filling it with thick black smoke and killing 41 worshippers, including at least 15 children.

Several trapped congregants jumped from upper floors of the Martyr Abu Sefein church to try to escape the intense flames, witnesses
said. «Suffocation, suffocation, all of them dead,» said a distraught witness, who only gave a partial name, Abu Bishoy.

Sixteen people were injured, including four policemen involved in the rescue effort.

The cause of the blaze at the church in the working-class neighborhood of Imbaba was not immediately known. An initial investigation pointed to an electrical short-circuit, according to a police statement.

Weeping families waited outside for word about relatives who were inside
the church and at nearby hospitals where the victims were taken. Footage from the scene circulated online
showed burned furniture, including wooden tables and chairs.
Firefighters were seen putting out the blaze while others carried victims
to ambulances.

___

‘China threat’ emerges in elections from UK to Australia

LONDON (AP) — It’s not just the economy. While inflation and recession fears weigh heavily on the
minds of voters, another issue is popping up in political campaigns from the U.K.
and Australia to the U.S. and beyond: the «China threat.»

The two finalists vying to become Britain’s
next prime minister, Liz Truss and Rishi Sunak, clashed in a televised debate last
month over who would be toughest on China.

It’s a stark departure from outgoing Prime Minister Boris Johnson´s business-focused «Sinophile» approach and part of a hardening of anti-China rhetoric in many Western countries and other democracies, like Japan, that is coming out in election campaigns.

Nations for years have sought to balance promoting trade and investment with the world´s second-largest
economy with concerns about China´s projection of military power,
espionage and its human rights record.

The pendulum is swinging toward the latter, as evidenced in U.S., European, Japanese and Australian opposition to the threatening Chinese military drills that followed U.S.

House Speaker Nancy Pelosi’s visit to Taiwan last week, and growing warnings from Western intelligence
agencies about Beijing’s snooping and interference.

___

1 dead, 17 hurt in crash during fundraiser for fire
victims

BERWICK, Pa. (AP) — One person was killed and another 17 people injured when a vehicle
struck a crowd gathered at a Pennsylvania bar for
a fundraiser for victims of a house fire that killed 10 earlier this
month; the man police say was the driver was arrested shortly afterward in the beating death of his mother nearby.

The crash occurred at about 6:15 p.m. Saturday outside the Intoxicology Department bar in Berwick,
which had been scheduled to hold an all-day fundraising event to benefit victims of the Aug.
5 blaze, that killed seven adults and three children in Nescopeck.

Pennsylvania State Police identified the driver as 24-year-old Adrian Oswaldo Sura
Reyes of Nescopeck. He was arraigned early Sunday morning on two counts of criminal homicide.

Shortly after the crash was reported, troopers were called about a man «physically assaulting» a woman less than a mile away in Nescopeck.
Troopers arrived to find that Sura Reyes had been arrested by local police and a woman was dead.

Luzerne County Coroner Francis Hacken confirmed Sunday that the
victim, Rosa D. Reyes, 56, of Nescopeck — dead of multiple traumatic injuries after being struck by a vehicle and then assaulted with a hammer — was the mother of suspect Sura Reyes.

___

80 years later, Navajo Code Talker marks group’s early days

PHOENIX (AP) — It´s been 80 years since the first Navajo Code Talkers joined the Marines, transmitting messages
using a code based on their then-unwritten native language to confound Japanese military cryptologists during World War II — and Thomas H.
Begay, one of the last living members of the group,
still remembers the struggle.

«It was the hardest thing to learn,» the 98-year-old Begay said Sunday at a
Phoenix ceremony marking the anniversary. «But we were able to develop a code that couldn´t be broken by the enemy of the United States of America.»

Hundreds of Navajos were recruited by the U.S. Marines to serve as Code Talkers during the war.

Begay is one of three who is still alive to talk about it.

The Code Talkers participated in all assaults the Marines led in the Pacific from 1942 to 1945
including Guadalcanal, Tarawa, Peleliu and Iwo Jima.

They sent thousands of messages without error on Japanese troop movements, battlefield tactics
and other communications crucial to the war´s ultimate outcome.

___

Mexico president to bypass congress to keep army in streets

MEXICO CITY (AP) — Mexico´s president has begun exploring
plans to sidestep congress to hand formal control of the National
Guard to the army, a move that could extend the military´s control over policing in a country with high levels of
violence.

That has raised concerns because President Andrés Manuel López Obrador won approval for creating the force in 2019 by pledging in the
constitution that it would be under nominal civilian control and that the army would be off the streets by 2024.

Neither the National Guard nor the military have been able to lower the insecurity
in the country, however. This past week, drug cartels
staged widespread arson and shooting attacks, terrifying civilians in three main northwest cities in a
bold challenge to the state. On Saturday, authorities sent 300 army special forces and 50
National Guard members to the border city of Tijuana.

Still, López Obrador wants to keep soldiers involved in policing, and remove civilian control over the National
Guard, whose officers and commanders are mostly soldiers, with military training
and pay grades.

But the president no longer has the votes in congress
to amend the constitution and has suggested he may try to do it as a
regulatory change with a simple majority in congress or by an executive
order and see if the courts will uphold that.

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Now you can withdraw cash with your phone: New app will allow
customers to take out up to £100, even if they don’t have their wallet

New app lets bank customers withdraw £100 a time from cash machines using their phones

Technology available to Royal Bank of Scotland customers

Banking pressure group dismisses app as ‘gimmick’

By RUTH LYTHE FOR THE DAILY MAIL

Published: 01:22 GMT, 13 June 2012 | Updated: 08:15 GMT,
13 June 2012

15

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comments

Mobile phones rather than bank cards could soon be used at ATMs to withdraw cash.

A new Getcash app has been developed that will allow people to take
out £100 a time from thousands of cash machines with a few taps of their smartphone.

Royal Bank of Scotland has created the app which will be available to its 18
million customers who will be able to withdraw from any one
of the 8,000 RBS, Natwest and Tesco stores,
across the country.

Revolutionary: Smartphone users will now be able to access their
cash without wallets at the touch of a button

The new app works by allowing you to choose the amount you want to withdraw from
a screen displayed on your phone.

A six-digit code then appears on your phone’s screen which is valid for three hours and is tapped into an ATM to
withdraw cash.

At first you will only be able to take out just £100 a time but this will soon rise to
match the amount you can withdraw with a debit card, typically £250.

You can also text a code to a friend who can then withdraw the money.

To use it you must have a smartphone or an iPhone or BlackBerry and download the GetCash app.

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But Simon Rose, spokesman for banking pressure group Save our Savers dismissed the app as a ‘gimmick’.

He said: ‘What about the millions of customers who aren’t able to
download this app? Will they end up being disenfranchised by their bank?’

‘RBS might be trying to make banking look sexy but if the
experience of the last couple of years is anything to go by, it would be better if they stayed
dull and steady.’

RBS said GetCash would help revellers who want to avoid taking bulging bags or wallets out with them when they hit the tiles.

It said it would also prove invaluable to workers who arrive at the office only to find they
have left their purse or wallet at home.

Royal Bank of Scotland has created the app which will be available to its 18
million customers who will be able to withdraw from any one of
the 8,000 RBS, Natwest and Tesco stores, across the country.

The app could also allow worried parents of cash-strapped students to send money
directly to their children if their loans failed to arrive in their accounts.

Ben Green, head of mobile at NatWest and RBS said: ‘This has never been done anywhere in the
UK, and yet is a really simple and secure way to help our customers get
cash whenever and wherever they need it.’

The bank says that by the end of July it expects customers will be able to leave their debit
cards at home and use their phones to pay for items in shops
— although it stresses there are no plans to phase out debit cards.

Banks and phone companies are racing to launch mobile payment technology.

In February Barclays launched its Pingit app which
allows you to instantly send money with your mobile phone to others who
sign up to the same service.

And in April phone company O2 launched a similar service.

But unlike the RBS and Barclays apps which are free it comes with a 15p
per message fee after the first six months.

However the technology has sparked fears could allow criminals to steal from users.

A poll for insurer Insurance2go found more than half of Britons were
worried mobile payments would put them at greater risk of fraud.

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On Tuesday, Lady Gaga announced her next musical release
would be Harlequin, a soundtrack inspired by her Joker character Harleen ‘Lee’ Quinzel.

The 38-year-old pop diva — who boasts 232.3M social media followers — shared the album cover in an Instagram post captioned: ‘Harlequin. September 27.
A companion album to Joker: Folie à Deux.’

In the accompanying artwork, Lady Gaga (born Stefani Germanotta) was wearing a short
red wig, smeared make-up, a white sheer slip dress,
and a red life preserver while seated in a shower.

The standard vinyl version of Harlequin comes with a full-length poster of the 13-time Grammy winner flashing her bra beneath a sheer T-shirt and panties while removing blue stockings off her feet
on a dingy bed.

The vinyl folds out to show Lady Gaga with red lipstick smeared on her face into a smile just like
the Joker while gazing into a mirror.

On Tuesday, Lady Gaga announced her next musical release would be Harlequin, a soundtrack inspired by her Joker character Harleen ‘Lee’
Quinzel

The 38-year-old pop diva — who boasts 232.3M social media followers — shared the album
cover in an Instagram post captioned: ‘Harlequin. September 27.
A companion album to Joker: Folie à Deux’

Only three of the tracks — The Joker, Folie à Deux, and Happy
Mistake — appear to be original songs.

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It’s the fourth largest supermarket in the UK, promising bargains galore as well as good quality food.

But a glimpse at Morrisons’ Facebook page reveals several areas where customers are less than satisfied.

And the store’s customer services team have their work
cut out for them as they respond to the flood of comments, many of which come
with hilarious — and damning photos — of anything from empty bags of crisps to live frogs to thoroughly emphasise their points.

Scroll down for video 

A former Morrison’s employee discovered a white plaster left in his frozen mash

A mother-of-two joked that their family would have to fight
over the six mini pizzas in the packet after it claimed to contain eight
of them

One light-hearted post came from Dawne Cryans, from Chesterfield, who found only six mini pulled pork pizzas in her pack.

‘This was supposed to be an eight pack but there’s only six in it!!
As a family of four we were going to have two each, now we’ll have to fight it out,
‘ she said.

Nathan Bacchus, from near Bradford, had more worrying grounds to complain. He posted a photo
of his beans and mash with a suspicious white object
buried amidst the potato.

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‘So I will never eat anything morrisons made again. Tucking into my frozen mash as
it’s the only way I like mash… Second mouthful plaster in my f***ING mouth!!!
The fact it’s also a white plaster is worse as you’re
meant to wear blue ones… How do I know this???
I USED TO WORK AT MORRISONS.’

He ended with, ‘Aldi here I come!’

Debbie Pearce bought a Just for Kids bag containing apple slices, grapes
— and a piece of elastic. 

A mum managed to spot a rubber band in her
‘just for kids’ bag of fruit before giving it to her three-year-old

She wrote: ‘Apple & grapes with a little something extra?
Glad I found this before my 3y old did. Could
it be an old rubber band?’

Thomas Coldwell blamed his store-bought cake mix for producing two flat sponges — but his
Facebook friends were less charitable, suggesting his abilities were to blame

Amateur baker Thomas Coldwell, from Hailsham, was left disappointed
after he made a layered chocolate cake using the store’s mix only for two flat sponges
to emerge from the oven.

‘Cheers Morrisons for your cake mix… I thought I was baking a cake not making
a couple of glorified cookies!’ he said.

Although his efforts were soon given knocked back by
a family member who replied, ‘Why don’t you make it from scratch mate, or
is that too hard?’

Kerri Rocks was horrified when she bought a vegetable pizza for her vegetarian boyfriend only to discover that it was covered in ham

Kerri Rocks, from near Dalmarnock, was disturbed when she bought a ‘veggie volcano’
10inch pizza for her vegetarian boyfriend only for him to discover that, in fact, it
contained meat.

She wrote: ‘So in the oven the pizza went and 15/20 minutes later her was stuffing his face with
cheesy, veggie goodness… or so he thought.

‘Completely startled, he came running through to me and asked …

‘Kerri, is that ham?’

I’ve checked the ingredients to which I can confirm HAM is not a vegetable

‘His veggie volcano pizza was layered with ham.

‘HAM.

‘As far as I was aware, HAM wasn’t a vegetable.

‘I’ve checked the ingredients to which I can confirm HAM
is not a vegetable.

‘I’m absolutely disgusted at this complete incompetence,
to which my boyfriend has been spewing his guts up for the
best part of 20 minutes.’

An apologetic Morrison’s customer services worker replied, ‘I am so sorry about this.

Please also pass our apologies to your boyfriend.
How is he feeling now? Better I hope!’

Sara Louise Llewellyn pointed out that her tiger bloomer was underbaked and told the store to take some ‘tips from Paul Hollywood’

For Sarah Louise Llewellyn‎, from near Darlington, a flat Tiger bloomer was a
source of upset.  

‘What happened Morrisons??? Big air bubble and
it’s under cooked. You need to take some tips from Paul Hollywood.

Outraged.’

Caroline O’Connor, from Aspley Guise, bought — what she thought was — a cheese and
tomato pizza.

But after she unwrapped the dough she was discovered that it was covered in a few scraps of grated cheese and little else,
prompting her to write: ‘where’s the tomato’.

A hungry shopper asked, ‘where’s the tomato’ after unwrapping this cheese pizza

A shopper was disgusted by the sight of this grotty cardboard box containing orange juice (left); another ordered hot chocolate which appeared without any of
its main ingredient

Jodie Puckett, from Weymouth, snapped a dirty cardboard box containing too cartons of
orange juice with the caption, ‘Lovely clean shop!’

For Rob Marsden, from Leeds, a hot chocolate devoid of its prime ingredient prompted him to complain.

‘Hey Morrisons, just got a hot chocolate from your new hot drinks machine
but it’s just come out as hot milky water. No chocolate in it at all.
Not what I was expecting.’

Fraser Cheung was shocked to discover that his chicken wings are beyond well done
— they had been blackened.

He wrote: ‘Got these from yeadon Morrison’s yesterday.
Don’t worry we can’t get food poisoning from it.
Just a bit of cancer. All burnt dry like
it’s been nuked.’

Fraser Cheung joked about his carcinogenic chicken wings
that had been ‘nuked’

Luckily Billy Davis saw the funny side after his wife came home with a live
frog in a packet of baby spinach, which they nicknamed Popeye.

‘My wife found this in some spinach earlier and I’d like to thank you,’ he wrote.

‘1. I won’t have to eat my greens tonight!

‘2. We have a new pet!’

Mark in customer services replied, ‘Hi Billy, I always get Frogs and Toads mixed up but it sounds like Freddie or Tommy
have found a good home 😉 I’m really sorry about this.

Alice Davis posted a photo of a sizeable frog — nicknamed Popeye — that
she and her husband Billy found in their bag of baby spinach

Billy Davis made light of his discover that there was a live
amphibian in his spinach

For Laura Rose Kirby, from Brighton, her unwelcome addition in her ice lolly
was a mosquito.

She wrote: ‘Thank you for the mosquito. It was very delicious
and nutritious. At first I felt guilty, should I have offered the mosquito to my
other half? I later learnt that the SO is slightly afraid
of flying insects in general so in hindsight it was lucky it was me that opened this particular «push up» and not him, otherwise
I could have orange flavoured slush decorating my ceiling right now.

‘Kinda felt bad for the little fella but then again, death by ice lolly…..could be worse.

‘(Obviously did not eat it)’

A customer service worker replied even calling him, ‘Murray the mosquito’

Laura pushed up her ice lolly to find a frozen mosquito stuck to the top of it

A tin of meatballs also contained a sizeable screw to one
shopper’s concern

Shelly Mchugh was disturbed to find a highly unwelcome piece of
hardware in her boyfriend’s meatballs.

‘My boyfriend found a nail in one of you’re morrisons tinned meatballs.
Just as well he noticed when pouring it on the plate or
God knows what could have happened to him,’ she wrote. 

Matthew Tonge wrote a tongue-in-cheek complaint after discovering that
his bag of wonky veg contained nothing but straight carrots. 

Matthew Tonge’s bag of ‘wonky’ veg were far too straight and uniform for his liking

‘I am a slightly overweight man of average looks,
‘ he wrote. ‘And in a world where we are bombarded from all angles with images of perfect celebrities (David
Beckham, that bloke from Poldark, Paul Holywood), it is easy
for someone like me to feel a little bit inadequate.

 Imagine my horror when I opened my bag of wonky carrots this
evening, only to find they are not wonky at all

‘I have tried many things to raise my self confidence.
A photograph of Mick Hucknall in my wallet; my wife
objected. A painting of Wayne Rooney in the hall;
my son objected. A t-shirt with Donald Trump on it; everyone
objected.

‘You can therefore understand my delight when I walked into your store yesterday and saw your range of wonky vegetables.

‘Having ugly vegetables in the fridge may, in some
small way, make me feel better about myself, and no
one will object to that.

‘So imagine my horror when I opened my bag of wonky carrots this evening, only to find they are not wonky at all.

‘I trust that this will be treated with the severity which it deserves and, from now
on, I will only find wonky veg in my wonky veg bags.’

A packet of sausages came complete with a very unwelcome addition — a dead, squashed fly

Kelly Peatling, meanwhile, was horrified to find a very unwelcome insect squashed into the end of
her purchase.

‘Dead fly on my sausage. Not cool Morrisons.’

Leigh Connors’ trip to the store was livened up by some strategically placed price stickers that turned the name of a breaded haddock brand, Swankies, into something rather less family friendly.

‘A quick witted employee spotted an opportunity here……and took it!
Give them a bonus,’ she wrote.

Morrisons replied, ‘Oops *blushes*.’

 The employee who placed the price tag over the ‘S’ in the brand’s name was hailed as ‘quick-witted’ by a
customer on Facebook

Katie Davies waxed lyrical about her disappointing doughnut in a hilarious post
that paid tribute to the sweet treat and seemed to tickle
even the store’s customer services team.

Next to a photo of her jam doughnut with a mere dab of filling, she wrote: ‘I’ve just sat down with a brew
(pg tips, milk no sugar) and was looking forward to sampling
one of your amazing raspberry jam doughnuts (sampling is a bit of a lie, I’ve «sampled» millions of your doughnuts
since I’ve been able to pay for stuff myself).

‘I love the softness of the dough, the way the sugar sticks to my face and the jam
runs down my chin onto my pj top. Anyway, I took my first
bite. Lovely dough, little less sugar than usual but I am diabetic so
that was probably a good thing. No jam yet.

A doughnut-lover was upset to find just a mere dab of jam at the centre of her treat

‘My chin was poised in anticipation for the customary ‘plop’ of jam after the 2nd or 3rd bite.
No jam yet. No ‘plop’. No mess. It was only when I
got to the point pictured below that I realised I wasn’t going to
get much jam with this doughnut.

‘Merely a sticky, raspberry stain stuck near the edge as a poor jammy after thought.
I had to try another doughnut just to make sure the whole pack wasn’t
affected. It wasn’t. But I’m not sure I’ll ever get over the disappointment
of the raspberry jam doughnut minus the raspberry jam.’

Sammi from customer services replied, ‘Hi Katie,
We did this on purpose to save all that mess and you having to wash
your pj top haha only joking but what a let down, I can imagine your
disappointment here.’

Jam doughnuts packaged as ring doughnuts left one shopper upset

Rochdale-based Lucy Blunn was another disappointed doughnut lover who posted a photo of a pacet
of jam doughnuts labelled as being the ‘sugar ring’ variety.

‘Hey Morrisons!! If you liked it then you shoulda put
a ring on it!!’ she said.

‘I got these from the Failsworth Morrisons today and to my husband’s dismay there was
a serious lack of ring in his ring doughnut!!’

A quiche with a soggy bottom went on sale leaving a customer still feeling hungry

An incredible offer lists 70cl of Haigh whiskey as £17 but
an entire litre is just 24.3p

Bake Off fan Eilidh Morrow, from near Bideford, was
unhappy with her underdone ready meal.

‘I’m no Paul Hollywood,’ she wrote, ‘but even I can see this pastry
is raw. Not ‘The Best’ quiche after all’

However one fail was very popular with customers:
mislabelled whisky that quoted the price as £17 for a bottle of Haig but only 24.3p for a litre.

Karen Crowther, from Hartlepool, bought a ‘delicious soft moist chocolate cake’ only for it to be about as light
as ‘a brick’.

After posting a video in which she squeezed the sponge
with all her might, Morrisons agreed with her saying, ‘looks more like
granite than brick!’

Did Morrrisons get the dog breed right with this cake?
Scotties are usually black, while Westies are white

Meanwhile a Westie owner took issue with a ‘Sam the Scotty Cake’ made out of white icing, rather
than dark icing the colour of a real Scotty.

Tasha Collins wrote: ‘My dog, Caesar, was very distressed to see a cake that
looked like him but unfortunately got his breed wrong.
The cake is clearly that of a westie however you call it a
Scotty dog.

‘This mix up happens all time, but no-one seems to understand how
a poor white West Highland terrier can get very upset when called a Scottish terrier which is black.’ 

The customer services rep who replied to Tasha seemed to know her stuff when it comes to dogs, saying,
‘Scottie dogs most commonly are black but they do also come in Wheaten — an off
white colour.’

A man and his wife had a laugh after his laundry ticket had him listed as ‘Simon 4 bottoms’

A laundry ticket that noted a customer as ‘Simon 4 bottoms’ became an object of
hilarity as his wife Sarah Grove, from near Maidstone,
used the opportunity to rib her spouse.

‘Morrisons, I am appalled!!! My husband is too upset and embarrassed to
raise this himself but I cannot let it lie!!

‘I know he’s put on a bit of weight lately but I think it’s
very rude for the dry cleaners in your Maidstone store to call my poor hubby ‘Simon 4 bottoms’!!!
It’s disgraceful behaviour, I trust the appropriate action will be taken!’

But Becky in the customer services team We’re ever so sorry Sarah, what
unfortunate wording… I’m sure your husband is
looking great’

Morrisons promised to investigate after a customer accused them
of shrinking a bar of chocolate after redesigning the packaging

His wife replied, ‘He is, but don’t tell him I said that,’ to
which Becky replied that it would remain their secret.

Simon then joined in, ‘Becky, no secrets! I can see everything, I think I deserve a £1000
in shopping vouchers as compensation/advertising rights
when this goes viral.’

And for Judi Riley the shrinking of her favourite Nougat Whips after a redesign was deemed ‘a shocker’.

The Rotherham shopper wrote: ‘new packagin —
half an inch smaller! Tut tut!’

Nicola Constantinou, Head of Customer Experience at
Morrisons, said: ‘We are very fortunate to have a lot of customers shopping at Morrisons — 11 million each week — and of course
sometimes we don’t get it right. 

‘The beauty of Facebook is that our customers can more easily tell
us what they think and help us continually improve.
Our staff, who represent Morrisons, have normal, helpful conversations with our customers rather than sending automated or scripted messages. 

‘That means being serious when we need to be serious, and from time to time light-hearted when things are
funny. We find customers like this approach and it can often feel
like a chat with a pal that you trust.’ 

 

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